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 Management controllers define operational accounts, performance indicators and monthly budgets based on the elements provided by operational staff and the purchasing department.
RAISING THE ALERT TO ENSURE A QUICK REACTION
If marketing likes the project, we move into the prototyping phase. The product managers then visit restaurant owners with the model and get their reactions. I also work with engineers on the shape and material. For porcelain we contact the best suppliers in the world. Glass is worked on site using our own equipment. If the test is conclusive, the project moves into the production phase.
ANALYSING TO FACILITATE DECISIONMAKING
"It is an interesting job that requires close relations with the operational staff", explains Bénédicte "and puts you at the heart of the information and the life of the company". It is also up to the management controllers to evaluate development projects, by calculating the return on investment for example. "We work very closely alongside the pricing department, mainly to fix the cost price. This is a very important aspect of our work since it allows us to analyse the profitability of the products. It is thanks to these elements that the necessary decisions can be taken", she concludes.
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